Legal / Terms & Conditions


By placing an order with ‘ABC animals’ you will be deemed to have read, understood and agreed to these Terms and Conditions. If you have any questions, please get in touch before placing an order.


“ABC animals” has the right to change or modify these terms and conditions at any given time and without actual notice to you. Every change will be published on this page. By using “ABC animals” after changes have been made, you agree to accept those changes whether or not you have reviewed them. “ABC animals” advises you to check this page regularly.



1. The contract between us

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.



2. Privacy

Our data collection and storage is governed by the rules of The Data Protection Act. We do not store credit card details nor do we share customer details with any 3rd parties. We will use your information to send you the ordered goods and/or newsletters, but you are always free to unsubscribe to the newsletter at any given time.


Credit Card Security: We use Wirecard or Paypal for online credit and debit card processing. We do not store any credit card information on our website or computers. All payment information is sent to and from Wirecard or Paypal. All credit card numbers are protected in the software when the order is placed using the highest form of security encryption. Further information can be found at or



3. Price

The prices payable for goods that you order are as set out in our website, however prices and availability of goods are subject to change without notice. Postage costs will be added at the end of your ordering process. See our FAQ for estimates. 



4. Right for you to cancel your contract

Under EU law online customers are to be granted the right of unconditional revocation during a term of 14 days after reception of the goods. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty.


To cancel your contract you must notify us in writing.


If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

Please ask at the Post Office for a free certificate of postage as we cannot be responsible for parcels that do not reach us or get damaged in transit.


Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.



5. Cancellation by us

We reserve the right to cancel the contract between us if we do not deliver to your area; or one or more of the goods you ordered was listed at an incorrect price due to a typographical error.


If we cancel your contract we will notify you by e-mail and will re-credit to your account any sum deducted by us from your credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.



6. Delivery of goods to you

Delivery will be made to the address you provide us as soon as possible after your order is accepted.



7. Liability

If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us by email of the problem within 14 days of the reception of the goods in question.


If you notify us a problem under this condition, our only obligation will be, at your option:

  • To make good any shortage or non-delivery;

  • To replace or repair any goods that are damaged or defective; or

  • To refund to you the amount paid by you for the goods in question in whatever way we choose.


We have taken care to describe and show our collection accurately, however the exact colour representations shown on this website may vary slightly from the goods supplied.


Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.


You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchase.


We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.



8. Governing law

The contract between us shall be governed by and interpreted in accordance with Spanish law and the Spanish courts shall have jurisdiction to resolve any disputes between us.



9. Copyright

‘’ is a registered trademark. All copyright, design rights and intellectual property rights existing in our designs and products and in the images, text and design of our website and marketing material are and will remain the property of ‘Paul Heimlund’ Infringement of these rights will be pursued.



10. Company information and returns:


Mr. Paul Heimlund Larsen

calle Marc Aureli 27, atico 1

08006 Barcelona